12-Hour Surplus Market: Get Early Access 12-Hour Surplus Market: Get Early Access

12-Hour Surplus Market: Get Early Access

Surplus Market
Early Access: Sat. June 13 at 8am PST
Public: Sunday. June 14, 8am–8pm PST

Get Early Access

Frequently Asked Questions

When does early access open?

8am PST (Saturday, June 13): You are already confirmed. See you soon ⚡

Why no international orders?

Our main site ApolisGlobal.com services our international community daily. The prices during surplus market make it difficult to absorb any missing packages that comes with working with hundreds of international couriers. We understand this is a huge inconvenience, send an email to shea@apolisglobal.com & betty@apolisglobal.com with subject line: "This is dumb Shea" and I'll do my best to make it up to you ;)

Why am I unable to login with my ApolisGlobal.com credentials?

Excuse the hassle to create a new account for Market.ApolisGlobal.com. Unfortunately we are unable to honor gift cards, VIP perks or any discount codes from ApolisGlobal.com. This is the clean-ness way to provide the best price and we totally understand this is lame and sucky, send an email to me (shea@apolisglobal.com and copy czarina@apolisglobal.com | subject: "you owe me shea")

I'm a VIP member so I usually get free shipping and dust bags. Why not for Surplus Market?

Unfortunately we are unable to provide VIP perks for orders on Market.ApolisGlobal.com in an effort to provide the best price and we totally understand this is lame and sucky, send an email to me (shea@apolisglobal.com and copy czarina@apolisglobal.com | subject: "you owe me shea")

Can I get my product personalized?

Yes! Bags and masks are customized in Los Angeles, California, where a growing team of 13 production associates prints each item with water-based ink.

Why am I paying $12 flat rate for shipping?

Unfortunately we are unable to provide free shipping on any orders in an effort to provide the best price and we totally understand this is lame and sucky, send an email to me (shea@apolisglobal.com and copy czarina@apolisglobal.com | subject: "you owe me shea")

Why only 8 bags per person?

Sorry! Since this flash sale is once all year we want to do our best to make sure as many people in our community are able to get a bag before they are all gone.

Why am I unable to use my gift card code?

Unfortunately we are unable to honor gift card codes from ApolisGlobal.com -- on Market.ApolisGlobal.com in an effort to provide the best price. All gift card codes can only be used on ApolisGlobal.com where there are quite a few bags that are not on Surplus Market. We totally understand this is lame and sucky, send an email to me (shea@apolisglobal.com and copy czarina@apolisglobal.com | subject: "you owe me shea")

What shipping carrier do you use?

We use the United States Postal Service for Surplus Market.

When will I get my product?

Surplus Market orders will ship between July 16-30, 2026. Before we ship, the product goes through a special print customization process to add your special word or phrase. Once shipped the bag will follow standard shipment schedules.

Shipping to the U.S.: Estimated standard delivery is 3-5 business days, depending on your region.

What payment methods do you accept?

We gladly accept Visa, MasterCard and American Express credit cards as well as PayPal, Amazon Payments and Apple Pay. Sales tax will be added to all orders shipped in California. With Shopify Pay, enjoy 4 interest-free payments over 6 weeks.

How does my purchase help others?

Every market bag is handcrafted in Bangladesh by mothers who receive Fair Trade-certified wages, annual profit dividends, and a retirement fund. The bags are then shipped to Los Angeles, California, where a growing team of 13 production associates print each bag with water-based ink.

Do you accept returns?

Yes! We stand behind the quality of every Apolis product with a 30-day money-back guarantee.

To return non-customized items: postmark within 30 calendar days of receipt. Items must be in original condition with packaging and tags attached. Original shipping charges are non-refundable.

To return customized items: eligible only for craftsmanship or quality issues (missing rivets, damaged handle, smudged print, slanted/cut-off text). Since each bag is handmade, slight variations in jute texture are normal.

Questions? Text us (+20919) with an image and description.